Artificial Intelligence has glorified the way enterprises function and engage with their customers in today’s world. Salesforce , being the #1 CRM platform recognized this opportunity and introduced its own AI-based Einstein platform. Recently, the CRM giant announced the arrival of Einstein Copilot in the beta version of Sales Cloud and Service Cloud . The personalized & generative AI Assistant emerges as a game-changer for Salesforce users as it takes things to the next level. This powerful tool empowers you to reimagine customer relationships by providing useful insights. Let’s go through the concept of Einstein Copilot in detail. What is Einstein Copilot? Einstein Copilot is a magnificent AI tool powered by Einstein 1 that offers real-time insights, presents personalized recommendations, and streamlines your workflow by automating routine tasks. The intuitive and conversational interface facilitates communication and collaboration through AI assist...
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